Shipping & Delivery

Order Processing :

Upon order confirmation, please allow 2 to 3 days (Excluding weekends and holidays) for your order to be processed before it ships.

All orders are processed during regular business hours, Monday - Friday 9.30 am to 6.00 pm SGT.

Delivery :
Once order has been processed, shipping will be arranged and a tracking number will be sent to you via email.
You are expected to receive your order within the next 7 working days after it has been dispatched.

For international orders, you are expected to receive your order within 7 working days. Delivery may reach up to a maximum period of 3 weeks depending on your preferred choice of destination.

 

Local Shipping Charges

Orders under $100 SGD: Flat rate of $5 SGD
Orders over $100 SGD: Free

"Free local shipping" is offered on orders with subtotals (after discounts are applied) that are $100 SGD or more (unless specified differently as part of a limited time promotional offer).  

 

[ Self Collection at The Paragon store ]

290 Orchard Road,
#04-28A/29/30 Paragon,
Singapore 238859

Daily Opening Hours: 

Monday - Thursday : 1030am - 2030pm
Friday, Saturday, Sunday & PH : 11am - 2100pm


 

 

International Shipping Charges

[ Flat Rate Malaysia Shipping ]

Orders under $150 SGD: Flat rate of $10 SGD
Orders over $150 SGD: Free

 

[ Flat Rate International Shipping for deliveries to the following destinations ]

- Cambodia
- Hong Kong
- Indonesia
- Philippines
- South Korea
- Taiwan
- Thailand


Orders under $250 SGD: Flat rate of $25 SGD
Orders over $250 SGD: Flat rate of $15 SGD

[ Flat Rate International Shipping for deliveries to the following destinations ]

- Australia
- Brunei
- China
- Japan
- New Zealand
- Vietnam


Orders under $250 SGD: Flat rate of $35 SGD
Orders over $250 SGD: Flat rate of $25 SGD

 

*DO TAKE NOTE: All international shipping excludes duties and taxes*